Terms and Conditions of Purchase

Welcome to Natural Wellness. Using this website and placing an order implies acceptance of these terms and conditions.

1. General information

These terms and conditions govern the purchase of products offered by Natural Wellness through the website.

2. Products

Natural Wellness makes every effort to display products as accurately as possible. However, colors or appearance may vary depending on the user's device.

We reserve the right to modify or withdraw products without prior notice.

3. Purchase process

When placing an order, the user is making an offer to purchase.

The order will only be considered accepted once the confirmation email has been sent.

Natural Wellness may reject orders for justified reasons (pricing error, fraud, lack of stock, etc.).

4. Prices

All prices are shown in euros (€) and include applicable VAT in Spain.

Shipping costs are shown before completing the purchase.

Natural Wellness reserves the right to modify prices at any time.

5. Payment

The user must provide accurate and up-to-date payment information.

The transaction will be charged at the time the order is confirmed.

6. Shipping

Delivery times are estimates and may vary due to reasons beyond Natural Wellness's control (transport, customs, logistical incidents).

Risk of the product transfers to the customer at the time of delivery.

7. Returns

The customer has the right of withdrawal in accordance with European regulations (14 calendar days from receipt of the order).

To exercise this right, please contact: info@naturalwellness.es

The product must be returned in perfect condition.

8. Use of the website

It is forbidden to use this website for:

  • Unlawful activities.
  • Introducing viruses or carrying out cyberattacks.
  • Fraudulent use of accounts or payments.

9. Data protection

Personal data will be processed in accordance with the Privacy Policy.

10. Amendments

Natural Wellness may update these terms and conditions at any time. The new terms will apply from the moment they are published on the website.

11. Applicable law

These terms and conditions are governed by Spanish law. Any dispute will be resolved by the courts of Málaga.